What Everyone Should Know About the IKEA Furniture Recall
Six children have lost their lives after an IKEA chest or dresser tipped over and on to them…
Tag: DIY
The IKEA Furniture Recall – What’s Next?
If you’re reading this, you’re probably well aware of the IKEA furniture recall. However, as mentioned in my previous
The Real World of Customer Service
What is Zircon in the Real World? My role, this blog, and my overall philosophy reflect one thing…the customer experience…
The DIY Days of Summer
Summer is here. The weather is great. Time for home DIY projects, both indoors and out. In addition to the projects you’ve already…
DIY Progress is Everlasting
The online DIY community continues to prosper because companies invent, produce, and distribute useful products, information, and…
DIYers, Feel the Force
DIY, or “do it yourself”, is a common term we’ve heard to typically describe home improvement enthusiasts who want to work on a project…
Does it Have X-Ray Vision?
I’m often asked by customers, “Exactly how do your StudSensor tools work? Is it some low level radar? Is it an X-ray device?” In reality…
Tools for Nostalgia
My Father was a career Navy man and “tool guy”. When you’re on a ship in the middle of an ocean, you’d better have complete…
Which One?
When a manufacturer rolls out an upgrade to an existing product line, customers can get confused, thus hampering their ability to…
How is Your Battery?
Many of the devices and tools we purchase and use today are powered by batteries — from cell phones to computer tablets…